QueueSim app for iPhone and iPad

4.0 ( 6880 ratings )

Business Education
Developer: Chris Huston

Free

Current version: 1.1.1, last update: 8 years ago
First release : 26 Oct 2011
App size: 23.07 Mb

The objective of this app is to help decision makers in service industries make better decisions about how to manage their service stations to improve customer experience and/or firm profit.

Simulate queuing to explore how arrival and service time variation affect wait times and the difference between the average wait times and individual wait times. Explore how adding a priority line, allowing balking and reneging, and adding multiple service stations with a single queue or multiple queues affect wait times.